Terms of Use
Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our website, you agree to comply with the terms outlined below.
Acceptance of Terms
By accessing and using The Original Skin Care website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.
Orders & Product Availability
All orders are subject to product availability. Prices, promotions, and product availability may change without prior notice. We reserve the right to cancel or refuse any order in cases of suspected fraud, pricing errors, or other unforeseen circumstances.
Product Information
We strive to ensure that all product descriptions, images, and information are accurate. However, slight variations may occur, and individual skincare results may differ based on skin type and usage.
Product Usage
Our skincare products are intended for external cosmetic use only. We recommend performing a patch test before first use. If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.
Pricing & Payments
All prices displayed on our website are subject to change without prior notice. Payments must be completed successfully before an order is processed and shipped.
Order Cancellation
Orders may be cancelled before they have been shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
Returns & Refunds
Due to the personal nature of skincare products, opened or used items cannot be returned for hygiene and safety reasons. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting photos. Approved refunds or replacements will be processed within 5–7 business days.
Shipping
Orders are typically processed within 1–2 business days. Delivery times generally range from 3–7 business days depending on your location. Once your order is shipped, tracking information will be shared via email or SMS.
Limitation of Liability
The Original Skin Care products are cosmetic products and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary depending on skin type, routine, and other factors.
Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our policies, please contact our customer support team. We aim to respond to all enquiries within 24–48 business hours.